SachaAndCo

Personalized Gifts for Memorable Occasions

Kelowna, Canada
| 8,827 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Are you looking for that perfect gift for a special occasion? Look no further!
Sacha & Co is the go-to gift company created to help you find the perfect personalized gift for the ones you love, for that memorable occasion.

Find something unique for your Bridesmaids, Groomsmen, parents or boyfriend all customized specifically for you.

Finding that perfect gift that shows you care can be hard! That's why we created Sacha & Co.

Announcement

Last updated on Nov 29, 2023

Are you looking for that perfect gift for a special occasion? Look no further!
Sacha & Co is the go-to gift company created to help you find the perfect personalized gift for the ones you love, for that memorable occasion.

Find something unique for your Bridesmaids, Groomsmen, parents or boyfriend all customized specifically for you.

Finding that perfect gift that shows you care can be hard! That's why we created Sacha & Co.

8827 Sales

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Sacha Whitehead

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Sacha Whitehead

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5 out of 5 stars
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About SachaAndCo

Sales 8,827
On Etsy since 2016

Personalized Gifts for Memorable Occasions

Shop members

  • Sacha Whitehead

    Owner, Maker, Designer

    Being creative keeps me sane!

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy.

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of glassware, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you ourservices and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact us

For purposes of EU data protection law, Sacha & Co, are the data controller of your personal information. If you have any questions or concerns, you may contact us at hello [!at] sachaandco.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on Feb 10, 2023

Frequently asked questions

Custom and personalised orders

Please be advised that as a family business, we do not personalize items with profanity, crude, rude or offensive words.

**IS THIS A GIFT??**
We would be happy to add a personal note in your order package. Please write what you would like it to say in the Notes to Seller box upon ordering.Please review your order before purchasing especially ship to address.

Wholesale availability

If you'd like a bulk or wholesale order please contact me for a quote first.

When will I receive my order?

Shipping time for parcels varies (please see individual listings for details):
Canada 3-10 Business days
USA 4-12 Business days

If you require expedited shipping please contact me first for a quote. While I do my best to ensure speedy production and delivery, I am not responsible for delays incurred by the shipping service.

Please note that Free Shipping within Canada for SOME ITEMS (smaller products) is an untracked service and can sometimes take up to 2-3 weeks. Please refer to the product listing itself for details).

If you select an untracked shipping option please be aware that we are not responsible for items that are lost or undelivered. If this is a concern please upgrade your shipping to a tracked service.

Help, I realised my Shipping address is incorrect, what can I do?

We understand that accidents happen. If you notice this before we ship your item please contact us immediately so that we can adjust it manually.

If your order has already shipped:

We can not alter the address or stop the shipment. If the item is returned to us by the Post Office we will alert you and offer you the opportunity to pay for re-shipping or to discard your item. We are not responsible for any losses or delays due to items shipped to an incorrect address.

Seller details

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