Our regular processing time is 3 - 5 Business days. Click here for Holiday Shipping info 

You will receive an email with shipping information once your order is ready. This will give you a link to check when you can expect to receive your package. Delivery time depends on the shipping carrier and the method you selected at check out. 

Sacha & Co is not responsible for delays due to the carrier or customs. Approximate delivery times are shown below, however please bear in mind that this may be longer during peak periods such as Christmas.

  • North America 6-9 Business Days
  • Europe 6-8 Weeks
  • Rest of World 6-10 Weeks

If you require expedited shipping please contact us prior to ordering.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply.

Incorrect Shipping Address:

Please check that your shipping address is accurate during check out. We are not responsible for any losses or delays due to items shipped to an incorrect address. If an item is returned to us due to your address being incorrect we will alert you and offer you the opportunity to pay for reshipping or to discard your item.

Sacha & Co is not responsible for the rare occurrence of tracked items that state that they have been delivered but are not received by customers. We will do everything we can to work with Canada Post to investigate the location of packages that are delivered but not received.


Friendly Customer service

We are always happy to answer your questions